Privacy Policy

Effective Date: Oct 08,2025

Opulent Adventures Pty Ltd (“we”, “our”, or “Opulent Adventures”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you use our services, visit our website at www.opulentadventurez.com, or otherwise engage with us.

This Privacy Policy complies with the Privacy Act 1988 (Cth), the Australian Privacy Principles (APPs), and other applicable data protection laws including the GDPR (EU) and international privacy standards.

1. Information We Collect

a. Information You Provide Directly:

• Full name
• Phone number
• Email address
• Mailing or billing address
• Passport or travel identification details
• Payment information (processed securely via PCI-DSS compliant gateways)
• Travel preferences or special requests (e.g. medical assistance, dietary needs)
• Consent confirmations and correspondence

b. Information We Collect Automatically:

• IP address and geolocation data (if consented)
• Browser type and device information
• Website usage statistics (pages visited, time spent)
• Referring URLs and clickstream data
• Cookies and similar tracking technologies

2. Legal Basis for Processing Personal Information

We process your personal data based on the following lawful bases:

• Consent: When you have provided clear consent to use your information.
• Contract: When processing is necessary to provide travel services you requested.
• Legal Obligation: To meet requirements under Australian or international law.
• Legitimate Interests: To enhance customer experience, prevent fraud, and ensure service quality.

3. How We Use Your Information

We use your personal information to:

• Book and manage flights, hotels, and travel packages
• Provide customer support and travel assistance
• Process secure payments and issue invoices
• Send confirmations, itineraries, and travel documents
• Comply with airline, visa, and government requirements
• Maintain internal accounting and compliance records
• Offer promotional content and marketing (with opt-out options)
• Improve website performance and enhance service delivery

We never sell or rent your personal information to third parties.

4. Disclosure of Information

We may share your data with trusted third parties, including:

• Airlines, hotels, consolidators, and tour operators for booking fulfillment
• Payment processors (secure, PCI-DSS compliant)
• Legal, regulatory, or enforcement agencies when required by law
• Technology and CRM service providers supporting our operations
• Affiliated travel platforms and consolidators working under contractual terms

All partners are required to handle your information securely and use it only for its intended purpose.

5. Your Rights Under Australian Law

Under the Privacy Act and Australian Privacy Principles, you have the right to:

• Access and request a copy of your personal information
• Request correction of inaccurate or outdated information
• Withdraw consent for marketing communications
• Request deletion of your personal data (where legally permissible)
• Complain about a potential breach of your privacy rights

To exercise your rights, please contact our Privacy Officer:
📧 opulentadventures05@gmail.com

6. Data Retention

We retain personal data for the following periods:

• For as long as required to fulfill your booking or travel arrangements
• Up to 7 years for taxation and regulatory compliance
• Shorter durations for cookies, analytics, and marketing data unless extended by consent

7. International Data Transfers

Some data may be transferred or stored outside Australia (e.g., with airlines, hotels, or global distribution systems). Where this occurs, we ensure compliance with the Australian Privacy Principles and international data protection safeguards.

8. Cookies and Tracking Technologies

We use cookies to:

• Analyse website usage and improve user experience
• Remember user preferences
• Facilitate secure login and booking processes
• Deliver relevant marketing content (with consent)

You may disable cookies via your browser settings. However, some site features may not function properly if cookies are turned off.

9. Children’s Privacy

Our services are not directed to children under the age of 16. We do not knowingly collect personal data from minors. If you believe your child has provided us personal information, please contact us to have it deleted.

10. Data Security

We take reasonable steps to protect your personal data using:

• Secure servers and SSL encryption
• Firewall and intrusion prevention systems
• Restricted internal access to sensitive data
• Regular audits and security monitoring

Despite strong safeguards, no system is entirely immune from cyber risks. We encourage users to remain vigilant when sharing information online.

11. Changes to This Policy

Opulent Adventures Pty Ltd reserves the right to update this Privacy Policy periodically. Any revisions will be posted on our website with an updated “Effective Date.” Continued use of our services after such changes signifies your acceptance of the revised terms.

“Opulent Adventures Pty Ltd is committed to protecting your privacy under the Australian Privacy Principles. We respect your right to control your personal information and process it only to provide secure, reliable, and compliant travel experiences.”

Company Details:
Opulent Adventures Pty Ltd
ABN: 82 687 265 354
IATA No: 02368413
Lot 1533 (#45) Opulent Boulevard, TARNEIT, 3029, Victoria, Australia
📞 +61 466 691 047
📧 opulentadventures05@gmail.com
🌐 www.opulentadventurez.com